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Insurance Disclosure
The Financial Conduct Authority is the independent watchdog that regulates financial services. It requires us to give you this document to help you decide if our services are right for you.
Roberts (Bath) Ltd (Trading as WavsGB) whose registered address is Westway Garage, Marksbury, Bath BA2 9HN is authorised and regulated by the financial Conduct Authority. Our Firm Reference Number is 1605620.
We are an Insurance Intermediary and our permitted business is the supply of insurance and finance products connected with the purchase of your motor vehicle. You can check this on the Financial Services Register by visiting the FCA’s website at www.fca.org.uk or by contacting the contact centre on 0300 500 0597.
Insurance Services
We may suggest a number of insurance providers to you in connection with the sale of a wheelchair accessible vehicle. We will only recommend a limited number of Insurers.
You are not obligated to use any of the insurers we may suggest to you, or provide details of, however if you do use them we may receive commission from the insurer which is a percentage of the total annual premium.
You will not receive advice or a recommendation from us. We may ask you some questions to narrow down the selection of products we will provide details on. You will then need to make your own choice about how to proceed.
Complaints
We aim to answer any complaints as quickly as possible.
If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service.