Is there a minimum hire period?
For our long term hire there is a standard minimum hire period of one month – this applies to most hires. If you need a shorter amount of time we do offer daily and weekly hire – provided you are able to collect and return the vehicle to our office near Bath, BA2 9HN. If […]
Is there a maximum hire period?
No. You can hire a WAV for as long as you require but there are a few things to bear in mind.If you need for longer than a year – the vehicle will need to be MOT’d each year – we will contact you when this needs to be done and will help you organise […]
Can I hire an up-front WAV?
Unfortunately due to insurance limitations we are currently not able to offer any WAV for hire which allows the wheelchair passenger to travel in the front.
Will you show me how to use the WAV?
Yes.Whether you collect or we deliver our staff will show you how to use the ramp and/or winch and how to load and secure a wheelchair passenger safely. We’ll also give you a hand sheet showing you the process.
Can I use any wheelchair in a WAV?
No. A wheelchair which is going to be used in a wheelchair accessible vehicle must be approved for transport in a WAV after being crash tested. If a wheelchair has been certified for use within a vehicle it will be marked on the wheelchair. The wheelchair will display an anchor symbol (below) on the frame […]
Are the vehicles insured?
All our vehicles include insurance, but this does not cover contents, punctures, door mirror damage or damage sustained through driving through Wildlife Parks. In the event of an accident you are liable to pay the excess. The standard excess for WAV’s is £1500 but this can be reduced to £500 by taking the collision damage […]
Is there a deposit to pay?
Yes as per terms of our insurance we have to charge a deposit for each vehicle hire.Our standard deposit is £250 and this is typically refunded when the vehicle is returned. If the vehicle has not been refuelled, or there is damage – these costs may be taken from your deposit, but we will notify you […]
Do you hire to business/organisations/councils?
Yes, we’re always happy to provide a service to most types of organisation that may require occasional or regular wheelchair vehicle hire. We already work with many organisations, charities and local councils/government all over the UK.
Does the price drop if I hire for longer?
Yes – our hire vehicle prices are on a sliding scale.Hires which are over seven days will benefit from a cheaper daily rate and the longer you hire the cheaper it is per day. Please contact us for a quote
Do you have a branch in London/Plymouth etc..?
We currently only have one branch – located just outside of Bath. (BA2 9HN)If you are looking for a long term hire we can arrange delivery*.If you are looking for a shorter term hire you can still hire but you will need to be able to collect and return the vehicle to us. * Some locations/dates […]
Can I extend my hire?
In most cases yes. Just get in touch with us as soon as you know you need to extend it and we’ll do our best to accommodate your needs. The more notice we have the greater chance we’ ‘ll be able to extend you hire.In some cases we may need to swap vehicles with you […]
Can I request a specific vehicle?
We do our best to accommodate your requirements – and in some cases you can request a model from our available fleet. More commonly we try and match a good vehicle to your needs – based on how many seats and type of wheelchair vehicle you need. During busy periods it may not be possible […]
How much is delivery?
Our wheelchair vehicle delivery covers most of mainland UK (please call if you are not on the mainland) and is charged from £1.50* per mile for delivery and collection. To qualify for delivery the minimum hire period is one month, but this is dependant on distance from our office.Delivery costs excludes any additional charges such as […]
Can I hire for a single day?
Yes – provided you are able to collect and return the vehicle to our office near Bath (BA2 9HN)We cannot offer delivery or collection for single day hires
Where can I pick up the vehicle?
Our office is located just outside of Bath. (BA2 9HN) For all daily or short term hires the vehicle will need to be collected from here. We may be able to deliver wheelchair accessible vehicles across the UK for longer hire periods but this is subject to distance, driver and vehicle availability.